BioLife Plasma Services Phoenix, AZ

BioLife Plasma Services – Phoenix, Arizona

Location:

3131 E Greenway Rd, Phoenix, AZ 85032

Phone: (602) 282-1699

Hours:

• Monday: 11:00 AM – 7:00 PM
• Tuesday–Thursday: 6:00 AM – 7:00 PM
• Friday: 6:00 AM – 6:00 PM
• Saturday: 7:00 AM – 3:00 PM
• Sunday: Closed

Overview

BioLife Plasma Services in Phoenix is part of a nationwide network dedicated to plasma collection for life-saving therapies. The center operates a modern, clean facility with free parking and bilingual staff to assist a diverse donor base. Donors can schedule appointments via the BioLife app or phone, with walk-ins accepted based on capacity. The center emphasizes donor safety, comfort, and a professional donation experience.

Donor Experiences: Positive and Negative

Positive Experiences:

• Donors frequently praise the professionalism and friendliness of the staff, specifically praising technicians like Noelle and Keeley for their exceptional care.
• The facility is clean, well-organized, and comfortable. It offers free Wi-Fi and a supervised playroom for donors’ children.
• Many donors appreciate the thorough screening process, which ensures safety and donor eligibility.
• Flexible hours, including early mornings and weekends, accommodate donors’ schedules.
• The center is noted for its commitment to community involvement and job creation in the Phoenix area.

Negative Experiences:

• Long wait times are a common complaint, especially during peak hours or for first-time donors, with waits sometimes exceeding an hour despite appointments.
• Some donors report inconsistent staff professionalism, including occasional rudeness or inattentiveness.
• Communication about deferrals, eligibility, and payment can be unclear or frustrating for some donors.
• A few donors experience discomfort from needle insertions, bruising, or multiple attempts to access veins.
• Payment delays or issues with the rewards program have been noted.
• Privacy concerns during medical discussions and limited responsiveness from management have been reported.

Detailed FAQs

• Who is eligible to donate plasma at BioLife Phoenix?
• Donors must be 18–69 years old, weigh at least 110 pounds, and be healthy. A valid government-issued photo ID, Social Security card, and proof of address are required. Donors undergo health screening and physical exams before donating.
• Is plasma donation safe?
• Yes. BioLife uses sterile, single-use equipment and follows strict FDA and company safety protocols. Medical staff monitor donors throughout the process. Mild side effects such as bruising or fatigue may occur.
• How often can I donate plasma?
• Up to twice per week, with at least 48 hours between donations.
• What does the donation process involve?
• The first visit typically lasts 2 to 3 hours due to screening and paperwork; subsequent visits take about 90 minutes. Plasma collection usually lasts 30–45 minutes.
• How much compensation can I expect?
• New donors may receive sign-up bonuses; regular donors generally earn $30–$60 per donation, paid via prepaid debit card.
• How should I prepare for plasma donation?
• Eat a protein-rich meal, stay hydrated, avoid caffeine and alcohol, and get adequate rest before donating.
• What are common reasons for deferral?
• Recent tattoos or piercings (within 4 months), elevated temperature, high blood pressure or heart rate, certain medications, illness, or chronic health conditions.

Additional Information

• Donor Rewards Program: BioLife offers a rewards program with bonuses and referral incentives.
• Safety and Comfort Amenities: The center provides entertainment such as TVs and Wi-Fi and a supervised playroom for children. Staff monitor donors closely for safety.
• Community Impact: The Phoenix center contributes to the availability of plasma-based therapies and supports local job creation and community engagement.

Summary

BioLife Plasma Services in Phoenix offers a clean, modern, and professional environment with competitive compensation and flexible hours. Donors praise friendly and attentive staff but often report long wait times and occasional inconsistent professionalism. Communication about deferrals and payments could improve. Preparation and scheduling appointments can help ensure a smoother donation experience. Donating plasma here supports vital medical therapies that save lives.