BioLife Plasma Services Tempe, AZ

BioLife Plasma Services – Tempe, Arizona

Location:

1245 W Elliot Rd, Ste 115, Tempe, AZ 85284

Phone: (480) 612-6202

Hours:

• Monday: 11:00 AM – 7:00 PM
• Tuesday–Thursday: 6:00 AM – 7:00 PM
• Friday: 6:00 AM – 6:00 PM
• Saturday: 7:00 AM – 3:00 PM
• Sunday: 8:00 AM – 3:00 PM

Overview

BioLife Plasma Services in Tempe is part of an extensive national plasma collection network that provides plasma for life-saving therapies. The center offers a clean, modern facility with free parking and bilingual staff to assist English and Spanish speakers. Donors can schedule appointments via the BioLife app or phone, helping reduce wait times. However, walk-ins are accepted based on capacity. The center emphasizes donor safety, comfort, and a thorough donation experience.

Donor Experiences: Positive and Negative

Positive Experiences:

• Donors praise the professionalism and friendliness of many staff members, highlighting technicians like Keeley and Noelle for making visits pleasant and comfortable.
• The facility is clean and well-maintained, with organized check-in and donation areas.
• Many donors appreciate the thoroughness of the screening process, especially during the first visit, which can take 2–3 hours but ensures safety.
• Flexible hours, including early mornings and weekends, accommodate donors’ schedules.
• Some donors mention feeling at ease due to staff attentiveness and efforts to reduce anxiety during needle insertion.

Negative Experiences:

• Long wait times are commonly reported, especially during peak hours or first visits, sometimes exceeding an hour despite appointments.
• Some donors report inconsistent staff professionalism, with occasional reports of rudeness or impatience.
• Communication about deferrals, eligibility, and payment can be unclear, leading to donor frustration.
• A few donors express discomfort due to multiple needle insertion attempts or bruising.
• Some donors have noted payment delays or issues with the rewards program.
• Some donors feel the center could improve privacy during medical discussions and overall customer service responsiveness.

Detailed FAQs

• Who is eligible to donate plasma at BioLife Tempe?
• Donors must be 18–69 years old, weigh at least 110 pounds, and be healthy. A valid government-issued photo ID, Social Security card, and proof of address are required. Donors undergo health screening and physical exams before donating.
• Is plasma donation safe?
• Yes. BioLife uses sterile, single-use equipment and follows strict FDA and company safety protocols. Medical staff monitor donors throughout the process. Mild side effects such as bruising or fatigue may occur.
• How often can I donate plasma?
• Federal regulations allow donations up to twice per week, with at least 48 hours between donations.
• What does the donation process involve?
• The first visit typically lasts 2 to 3 hours due to screening and paperwork; subsequent visits take about 90 minutes. Plasma collection usually lasts 30–45 minutes.
• How much compensation can I expect?
• New donors may receive sign-up bonuses; regular donors generally earn $30–$60 per donation, paid via prepaid debit card.
• How should I prepare for plasma donation?
• Eat a protein-rich meal, stay hydrated, avoid caffeine and alcohol, and get adequate rest before donating.
• What are common reasons for deferral?
• Recent tattoos or piercings (within 4 months), elevated temperature, high blood pressure or heart rate, certain medications, illness, or chronic health conditions.

Additional Information

• Donor Rewards Program: BioLife offers a rewards program with bonuses and referral incentives.
• Safety and Comfort Amenities: The center provides entertainment such as TVs and Wi-Fi. Staff closely monitor donors for any adverse reactions.
• Community Impact: Plasma collected supports therapies for patients with immune deficiencies, bleeding disorders, and other severe medical conditions.

Summary

BioLife Plasma Services Tempe provides a clean, professional environment with competitive compensation and flexible hours. Donors appreciate the friendly staff and thorough screening but commonly report long wait times and occasional inconsistent professionalism. Communication about deferrals and payments could improve, and donors should prepare for a detailed first visit. Despite some challenges, donating plasma here supports vital life-saving therapies for needy patients.