CSL Plasma Tempe, AZ

CSL Plasma Services – Tempe, Arizona

Location:

1334 E Broadway Rd, Ste 102, Tempe, AZ 85282

Phone: 480-968-6139

Hours:

• Monday–Friday: 6:30 AM – 6:30 PM
• Saturday–Sunday: 7:00 AM – 3:00 PM

Overview

CSL Plasma Tempe is part of an extensive national network specializing in plasma collection to support the manufacture of life-saving therapies. The center features a clean, modern facility with free parking and bilingual staff available. Donors can schedule appointments via the CSL Plasma app or phone, with walk-ins accepted depending on capacity. The center emphasizes donor safety, comfort, and a rewarding donation experience.

Donor Experiences: Positive and Negative

Positive Experiences:

• Donors often praise the cleanliness and organization of the facility, which creates a comfortable environment.
• Several staff members receive commendations for being friendly, professional, and helpful, easing donor anxiety and guiding them through the process smoothly.
• New donors appreciate the ability to skip lines by booking appointments through the app, which helps reduce wait times.
• Compensation is competitive, with sign-up bonuses for new donors and regular payments typically ranging from $30 to $60 per donation.
• The center’s convenient hours, including weekend availability, accommodate donors with varied schedules.

Negative Experiences:

• Many donors report long wait times, especially for first-time donors or during busy periods, sometimes waiting multiple hours despite appointments.
• The donation process can feel lengthy and tiring, with some describing the first visit as “a bit of a killer” due to extensive screening and paperwork.
• Some donors mention inconsistent staff professionalism, with a few employees appearing rushed or inattentive, which can affect the overall experience.
• Communication about deferrals, eligibility, and payment can be unclear or confusing, leading to frustration among donors.
• A few donors report payment delays or discrepancies in rewards and compensation.
• Some donors express frustration with strict health criteria, such as blood pressure or heart rate limits, causing multiple deferrals even after repeated visits.
• Comparisons with other centers like BioLife are common, with some donors preferring CSL Plasma for compensation but criticizing BioLife for better staff treatment.

Detailed FAQs

• Who is eligible to donate plasma at CSL Plasma Tempe?
• Donors must be between 18 and 69, weigh at least 110 pounds, and be healthy. A valid government-issued photo ID, Social Security card, and proof of address are required. Donors undergo a health screening and physical exam before donating.
• Is plasma donation safe?
• Yes. CSL Plasma uses sterile, single-use equipment and follows strict FDA and company safety protocols. Medical staff monitor donors throughout the process. Some donors may experience mild side effects such as bruising or fatigue.
• How often can I donate plasma?
• Federal regulations permit plasma donation up to twice per week, with at least 48 hours between donations.
• What does the donation process involve?
• The initial visit includes health screening, physical exam, and paperwork, typically lasting 2 to 2.5 hours. Subsequent donations usually take about 90 minutes, with the actual plasma collection lasting approximately 30 to 45 minutes.
• How much compensation can I expect?
• New donors often receive sign-up bonuses that increase earnings during the first month. Regular donors typically earn between $30 and $60 per donation, paid via a reloadable prepaid debit card.
• How should I prepare for plasma donation?
• Donors should eat a protein-rich meal, stay hydrated, avoid caffeine and alcohol, and get adequate rest before donating to ensure a smooth experience.
• What are common reasons for deferral?
• Temporary deferrals may be due to recent tattoos or piercings (within 4 months), certain medications, illness, or elevated blood pressure or heart rate. Permanent deferrals can occur due to chronic health conditions or infections.

Additional Information

• Donor Rewards Program: CSL Plasma offers the iGive Rewards program, allowing donors to earn points redeemable for gift cards and other incentives. Referral bonuses are also available to bring in new donors.
• Safety and Comfort Amenities: The center provides a comfortable donation area with entertainment options such as TVs and Wi-Fi. Staff closely monitor donors for any adverse reactions to ensure safety.
• Community Impact: Plasma collected at CSL Plasma Tempe supports therapies for patients with immune deficiencies, bleeding disorders, and other severe medical conditions, making donor contributions essential.

Summary

CSL Plasma Services Tempe provides a clean, professional, and donor-friendly environment with competitive compensation and a rewarding donation experience. Donors praise the friendly staff and clear instructions but frequently report long wait times and occasional inconsistent professionalism. The first visit can be lengthy and demanding due to screening requirements. Communication about deferrals and payments could improve, and donors should prepare for a thorough process. Despite some frustrations, donating plasma here is vital in supporting life-saving medical therapies for needy patients.