CSL Plasma Gilbert, AZ

CSL Plasma Services – Gilbert, Arizona

Location:

711 N Gilbert Rd, Gilbert, AZ 85234

Phone: 602-218-5097

Hours:

• Monday–Friday: 7:00 AM – 7:00 PM
• Saturday–Sunday: 7:00 AM – 5:00 PM
• Holiday hours may vary (e.g., 7:00 AM – 5:00 PM)

Overview

CSL Plasma Gilbert is part of one of the world’s largest plasma collection networks, dedicated to collecting plasma used for manufacturing life-saving therapies. The center offers a clean, modern facility with free parking and convenient hours, including weekends. Donors can schedule appointments via the CSL app or phone, and walk-ins are accepted depending on availability. The center emphasizes donor safety, comfort, and a rewarding donation experience.

Donor Experiences: Positive and Negative

Positive Experiences:

• Many donors praise specific staff members, such as Christina, for being quick, gentle, and professional during needle insertion, making the donation process less painful.
• First-time donors report that staff are generally courteous, professional, and thorough in explaining the donation process and answering questions.
• The facility is clean and well-maintained, with a good atmosphere and efficient layout.
• Compensation is competitive, with sign-up bonuses for new donors and regular payments typically ranging from $30 to $60 per donation.
• The center’s hours, including weekend availability, provide flexibility for donors with varied schedules.

Negative Experiences:

• Several donors report issues with Social Security Number (SSN) verification, where their SSN was flagged or mismatched, leading to denial of donation despite providing correct identification. Attempts to resolve this with the center were reportedly unsuccessful, causing frustration and wasted time.
• Some donors mention long wait times, especially during busy periods, which can extend the total visit duration.
• A few donors describe inconsistent staff professionalism, with some employees appearing rushed or inattentive.
• Communication about deferrals, eligibility, and payment can be unclear or confusing, leading to donor frustration.
• Occasional payment delays or discrepancies in rewards have been reported.
• Some donors express dissatisfaction with the center’s handling of administrative issues and customer service responsiveness.

Detailed FAQs

• Who is eligible to donate plasma at CSL Plasma Gilbert?
• Donors must be 18–69 years old, weigh at least 110 pounds, and be healthy. A valid government-issued photo ID, Social Security card, and proof of address are required. Donors undergo health screening and physical exams before donating.
• Is plasma donation safe?
• Yes. CSL Plasma uses sterile, single-use equipment and follows strict FDA and company safety protocols. Medical staff monitor donors throughout the process. Mild side effects like bruising or fatigue may occur.
• How often can I donate plasma?
• Federal regulations allow donations up to twice per week, with at least 48 hours between donations.
• What does the donation process involve?
• The first visit typically lasts 2 to 2.5 hours due to screening and paperwork; subsequent visits take about 90 minutes. Plasma collection usually takes 30–45 minutes.
• How much compensation can I expect?
• New donors may receive sign-up bonuses; regular donors generally earn $30–$60 per donation, paid via prepaid debit card.
• How should I prepare for plasma donation?
• Eat a protein-rich meal, stay hydrated, avoid caffeine and alcohol, and get adequate rest before donating.
• What are common reasons for deferral?
• Recent tattoos or piercings (within 4 months), elevated temperature, certain medications, illness, or chronic health conditions.

Additional Information

• Donor Rewards Program: CSL Plasma’s iGive Rewards program lets donors earn points redeemable for gift cards and other incentives. Referral bonuses are also available.
• Safety and Comfort Amenities: The center entertains with TVs and Wi-Fi, with staff monitoring donors closely for adverse reactions.
• Community Impact: Plasma collected supports therapies for patients with immune deficiencies, bleeding disorders, and other severe medical conditions.

Summary

CSL Plasma Gilbert provides a clean, professional environment with competitive compensation and generally friendly staff. Donors praise the gentle and efficient needle insertion and clear communication but report frustrating administrative issues, particularly with SSN verification, which leads to donation denials. Long wait times and occasional inconsistent staff professionalism are also noted. Prospective donors should be prepared for thorough screening and potential administrative hurdles. Despite these challenges, donating plasma here contributes significantly to life-saving therapies for needy patients.