BioLife Plasma Services Joliet, IL

BioLife Plasma Services, Joliet, IL

1590 N Larkin Ave Ste B, Joliet, IL 60435

Phone: (779) 260-3445

BioLife Plasma Services in Joliet, Illinois, operates a plasma donation center committed to collecting high-quality plasma for life-saving medical therapies. The center is conveniently located with accessible parking and offers scheduling through the BioLife app or its website.

Working Hours

• Monday: 9:00 AM – 7:00 PM
• Tuesday: 9:00 AM – 7:00 PM
• Wednesday: 9:00 AM – 7:00 PM
• Thursday: Closed
• Friday: 9:00 AM – 7:00 PM
• Saturday & Sunday: Hours vary—confirm before visiting

Donor Experiences

• Facility and Staff:
• The center is generally clean and professional, and staff are described as friendly and helpful when available.
• Wait Times and Staffing:
• Many donors report long wait times ranging from 1.5 to over 3 hours, often due to understaffing and high donor volume. Staff shortages have led to delays and a sometimes stressful environment.
• Compensation:
• Payments generally range from $50 to $60 per donation, with bonuses available for new donors. Some donors have reported issues with bonus payments not being properly credited.
• Donor Concerns:
• Some donors mention restrictions on donor zip codes and inconsistency in customer service. Others cite dissatisfaction with management and staff morale affecting the donor experience.
• Safety and Comfort:
• The center follows FDA safety guidelines with sterile equipment; most donors experience mild side effects like soreness or bruising.

FAQs

What identification do I need to bring?

Bring a valid government-issued photo ID, proof of residence (lease or utility bill), and your Social Security card or acceptable immigration documentation.

How long does a plasma donation visit last?

Donors should expect visits to take between 2 to 4 hours, especially during busy periods or for first-time donors involving physical screening.

How often can I donate plasma?

You may donate up to twice weekly with a 48-hour gap between visits per FDA regulations.

Can I donate without an appointment?

Walk-ins are accepted but not guaranteed due to high demand; scheduling via the app is recommended.

What compensation can I expect?

Typically between $50 and $60 per donation, with new donor bonuses available. Verify your payment balance if there are concerns.

Is plasma donation safe?

Yes, BioLife adheres to FDA protocols with sterile, single-use equipment.

What are common side effects?

Mild soreness, bruising, and lightheadedness are common; serious complications are rare.

How should I prepare?

Stay hydrated, eat well, and avoid alcohol or strenuous exercise before donation.

What if I have vein access difficulties?

Notify staff immediately for assistance and adjustments.

How is payment issued?

Payments are generally made via prepaid debit card promptly after donation.

Summary

BioLife Plasma Services in Joliet, IL, provides a necessary service for plasma collection but is currently challenged by staff shortages and long wait times, which impact the donor experience. Compensation is competitive, though some donors report issues with bonus credits. Scheduling appointments ahead and preparing for extended visits can help donors have a smoother experience despite operational challenges. The center is an essential contributor to plasma-based medical therapies in the region.