CSL Plasma Peoria, AZ

CSL Plasma Services – Peoria, Arizona

Location:

9770 West Peoria Ave, Peoria, AZ 85345

Phone: 623-383-2111

Hours:

• Monday–Friday: 7:00 AM – 7:00 PM
• Saturday: 8:00 AM – 4:00 PM
• Sunday: 8:00 AM – 4:00 PM

Overview

CSL Plasma Peoria is part of an extensive national plasma collection network that provides plasma for life-saving therapies. The center features a clean, modern facility with free parking and flexible hours, including weekends. Donors are encouraged to schedule appointments through the CSL app or phone, though walk-ins are accepted based on capacity. The center prioritizes donor safety, comfort, and a rewarding donation experience.

Donor Experiences: Positive and Negative

Positive Experiences:

• Donors frequently praise the cleanliness and organization of the facility, contributing to a safe and comfortable environment.
• Staff members such as “Beth” receive repeated commendations for being friendly, knowledgeable, and helpful, easing donor anxiety and making the process smoother.
• New donors appreciate the clear instructions and the ability to skip lines by booking appointments via the app.
• Compensation is competitive, with sign-up bonuses for new donors and regular payments ranging from $30 to $60 per donation.
• The center’s convenient hours and location make it accessible for donors with varied schedules.

Negative Experiences:

• Many donors report long wait times, especially for first-time donors or during busy periods, sometimes waiting several hours.
• The screening process can be slow, requiring donors to wait in multiple lines for vitals and paperwork, which some find frustrating.
• Some donors mention inconsistent staff professionalism, with a few employees appearing rushed, inattentive, or curt.
• Communication about deferrals, eligibility, and payment can be unclear or confusing, leading to donor frustration.
• A few donors report payment delays or discrepancies in rewards and compensation.
• Some donors advise new donors to allocate ample time for their first visit due to the thorough screening and paperwork involved.
• Specific complaints include discomfort from needle insertions, bruising, and concerns about strict heart rate limits causing deferrals even after exercise.
• Some donors feel the center could improve respect for donors’ time and communication about closures or staffing shortages.

Detailed FAQs

• Who is eligible to donate plasma at CSL Plasma Peoria?
• Donors must be 18–69 years old, weigh at least 110 pounds, and be healthy. A valid government-issued photo ID, Social Security card, and proof of address are required. Donors undergo a health screening and physical exam before donating.
• Is plasma donation safe?
• Yes. CSL Plasma uses sterile, single-use equipment and follows strict FDA and company safety protocols. Medical staff monitor donors throughout the process. Some donors may experience mild side effects such as bruising or fatigue.
• How often can I donate plasma?
• Federal regulations permit plasma donation up to twice per week, with at least 48 hours between donations.
• What does the donation process involve?
• The initial visit includes health screening, physical exam, and paperwork, typically lasting 2 to 2.5 hours. Subsequent donations usually take about 90 minutes, with the actual plasma collection lasting approximately 30 to 45 minutes.
• How much compensation can I expect?
• New donors often receive sign-up bonuses that increase earnings during the first month. Regular donors typically earn between $30 and $60 per donation, paid via a reloadable prepaid debit card.
• How should I prepare for plasma donation?
• Donors should eat a protein-rich meal, stay hydrated, avoid caffeine and alcohol, and get adequate rest before donating to ensure a smooth experience.
• What are common reasons for deferral?
• Temporary deferrals may occur due to recent tattoos or piercings (within 4 months), certain medications, illness, or elevated heart rate (some donors report strict limits causing frustration). Permanent deferrals can occur due to chronic health conditions or infections.

Additional Information

• Donor Rewards Program: CSL Plasma offers the iGive Rewards program, allowing donors to earn points redeemable for gift cards and other incentives. Referral bonuses are also available to bring in new donors.
• Safety and Comfort Amenities: The center provides a comfortable donation area with entertainment options such as TVs and Wi-Fi. Staff closely monitor donors for any adverse reactions to ensure safety.
• Community Impact: Plasma collected at CSL Plasma Peoria supports therapies for patients with immune deficiencies, bleeding disorders, and other severe medical conditions, making donor contributions essential.

Summary

CSL Plasma Services Peoria provides a clean, professional, and donor-friendly environment with competitive compensation and a rewarding donation experience. Donors praise the friendly staff and clear instructions but frequently report long wait times and occasional inconsistent professionalism. Communication about deferrals and payments could improve. New donors should prepare for a thorough screening process that may take several hours. Despite some frustrations, donating plasma here is vital in supporting life-saving medical therapies for needy patients.