CSL Plasma Tempe, AZ

CSL Plasma Services – Tempe, Arizona (1000 E Broadway Rd)

Location:

1000 E Broadway Rd, Tempe, AZ 85282

Phone: Not listed publicly

Hours:

• Monday–Friday: 6:30 AM – 6:30 PM
• Saturday–Sunday: 7:00 AM – 3:00 PM

Overview

CSL Plasma Tempe at 1000 E Broadway Rd is part of CSL Plasma’s nationwide network, collecting plasma used to develop life-saving therapies. The center provides a clean, modern facility with free parking and bilingual staff. Donors can schedule appointments via the CSL app or phone, with walk-ins accepted based on availability. The center focuses on donor safety, comfort, and a positive donation experience.

Donor Experiences: Positive and Negative

Positive Experiences:

• Donors frequently praise the cleanliness and spaciousness of the facility, noting that the floor layout helps lines move relatively quickly.
• Several staff members, including intake and phlebotomy personnel, receive commendations for being friendly, professional, and efficient, helping donors feel comfortable and well cared for.
• Many donors appreciate the clear communication about the donation process and compensation, especially from staff who explain procedures thoroughly.
• The center’s hours are convenient, including weekend availability, which helps accommodate various schedules.
• Compensation is considered fair, with new donors often receiving sign-up bonuses and regular donors earning $30–$60 per donation, paid via prepaid debit card.

Negative Experiences:

• Long wait times are a common complaint, with donors sometimes waiting 1–2 hours or more, especially during busy periods or for first-time visits.
• Some donors report inconsistent staff professionalism, describing incidents of rudeness, impatience, or unhelpful behaviour from certain employees.
• Communication about deferrals and eligibility can be confusing; donors report being deferred for elevated temperature or blood pressure without clear explanations.
• Payment delays and issues with the rewards program have been reported occasionally, causing frustration.
• Several donors mention that the first donation visit is lengthy and demanding due to extensive screening and paperwork.
• Some donors describe uncomfortable or painful needle insertions, bruising, or multiple attempts to find veins.
• A few reviews mention unpleasant interpersonal incidents among staff or with other donors, including reported hostility or poor conflict management.
• Some donors express frustration with strict health criteria, such as temperature limits (must be below 99.6°F) or heart rate restrictions, leading to repeated deferrals.

Detailed FAQs

• Who can donate plasma at CSL Plasma Tempe (1000 E Broadway Rd)?
• Donors must be 18–69 years old, weigh at least 110 pounds, and be healthy. A valid government-issued photo ID, Social Security card, and proof of address are required. Screening includes health questionnaires and physical exams.
• Is plasma donation safe?
• Yes. CSL Plasma uses sterile, single-use equipment and follows strict FDA and company safety protocols. Medical staff monitor donors throughout the process. Mild side effects like bruising or fatigue may occur.
• How often can I donate plasma?
• Federal regulations allow donations up to twice per week, with at least 48 hours between donations.
• What does the donation process involve?
• The first visit typically lasts 2 to 2.5 hours due to screening and paperwork; subsequent visits take about 90 minutes. Plasma collection usually takes 30–45 minutes.
• How much compensation can I expect?
• New donors may receive sign-up bonuses; regular donors generally earn $30–$60 per donation, paid via prepaid debit card.
• How should I prepare for plasma donation?
• Eat a protein-rich meal, stay hydrated, avoid caffeine and alcohol, and get adequate rest before donating.
• What are common reasons for deferral?
• Recent tattoos or piercings (within 4 months), elevated temperature (above 99.6°F), high blood pressure or heart rate, certain medications, illness, or chronic health issues.

Additional Information

• Donor Rewards Program: CSL Plasma’s iGive Rewards program lets donors earn points redeemable for gift cards and other incentives. Referral bonuses are also available.
• Safety and Comfort Amenities: The center offers entertainment options such as TVs and Wi-Fi, with staff monitoring donors closely for adverse reactions.
• Community Impact: Plasma collected supports therapies for patients with immune deficiencies, bleeding disorders, and other severe conditions.

Summary

CSL Plasma Tempe at 1000 E Broadway Rd provides a clean, professional environment with fair compensation and generally friendly staff. Donors praise the facility’s organization and helpful personnel but frequently report long wait times and occasional inconsistent staff behaviour. The first visit can be lengthy due to comprehensive screening. Communication about deferrals and payments could improve, and donors should prepare for a thorough process. Despite some frustrations, donating plasma here is vital in supporting life-saving medical therapies for needy patients.