CSL Plasma Tucson, AZ

CSL Plasma Services – Tucson, Arizona (4775 S Butterfield Dr, Suite 175-195)

Location:

4775 S Butterfield Dr, Suite 175-195, Tucson, AZ 85714

Phone: 520-790-0025

Hours:

• Monday–Friday: 7:00 AM – 7:00 PM
• Saturday–Sunday: 7:00 AM – 3:00 PM

Overview

CSL Plasma Tucson at Butterfield Drive is a well-established plasma donation center within the national CSL Plasma network. The facility features a clean, organized environment with upgraded machines to streamline the donation process and enhance donor comfort. Bilingual staff (English/Spanish) can assist a diverse donor base. Donors can schedule appointments via the CSL app or phone to reduce wait times. However, walk-ins are accepted depending on capacity. The center offers compensation and rewards programs to incentivize plasma donation, which supports the manufacture of life-saving medical therapies.

Donor Experiences: Positive and Negative

Positive Experiences:

• Donors commonly praise the cleanliness and organization of the center, noting it as welcoming and comfortable.
• Many highlight the friendly, professional, and compassionate staff, especially those who manage intake and phlebotomy, which helps reduce donor anxiety.
• The upgraded machines have improved the donation experience by speeding up the plasma collection process.
• The center offers flexible hours, including weekends, accommodating donors’ schedules.
• The CSL app’s appointment system is appreciated for allowing new donors to skip lines and schedule visits conveniently.
• Some donors report that staff follow up after donation, showing care beyond the immediate visit.

Negative Experiences:

• Long wait times are frequently mentioned, particularly during peak hours and for first-time donors, with waits sometimes exceeding 45 minutes to over an hour.
• Some donors report inconsistent staff professionalism, including rudeness, impatience, or lack of discretion during medical discussions, making donors uncomfortable.
• Communication about deferrals and eligibility is sometimes unclear or perceived as arbitrary, with donors frustrated by strict heart rate or temperature limits and deferrals for minor issues.
• A few donors have experienced payment delays or discrepancies in compensation and reward points.
• Some donors describe discomfort from needle insertions, bruising, or multiple attempts to access veins.
• Occasional complaints mention crowd management issues, with VIP donors sometimes cutting lines, causing frustration among regular donors.
• There are reports of staff overhearing and discussing donor medical information openly, compromising privacy.

Detailed FAQs

• Who is eligible to donate plasma at CSL Plasma Tucson?
• Donors must be 18–69 years old, weigh at least 110 pounds, and be healthy. A valid government-issued photo ID, Social Security card, and proof of address are required. Donors complete health screenings and physical exams before donating.
• Is plasma donation safe?
• Yes. CSL Plasma uses sterile, single-use equipment and follows strict FDA and company safety protocols. Medical staff monitor donors throughout the process. Mild side effects such as bruising or fatigue may occur.
• How often can I donate plasma?
• Federal regulations allow donations up to twice per week, with at least 48 hours between donations.
• What does the donation process involve?
• The first visit typically lasts 2 to 2.5 hours due to screening and paperwork; subsequent visits take about 90 minutes. Plasma collection usually lasts 30–45 minutes.
• How much compensation can I expect?
• New donors may receive sign-up bonuses; regular donors generally earn $30–$60 per donation, paid via prepaid debit card.
• How should I prepare for plasma donation?
• Eat a protein-rich meal, stay hydrated, avoid caffeine and alcohol, and get adequate rest before donating.
• What are common reasons for deferral?
• Recent tattoos or piercings (within 4 months), elevated temperature, high blood pressure or heart rate, certain medications, illness, or chronic health conditions.

Additional Information

• Donor Rewards Program: CSL Plasma’s iGive Rewards program allows donors to earn points redeemable for gift cards and other incentives. Referral bonuses are also available.
• Safety and Comfort Amenities: The center provides entertainment options such as TVs and Wi-Fi. Staff monitor donors closely for any adverse reactions to ensure safety and comfort.
• Community Impact: Plasma collected supports therapies for patients with immune deficiencies, bleeding disorders, and other severe medical conditions.

Summary

CSL Plasma Tucson at Butterfield Drive offers a clean, modern, and generally donor-friendly environment with competitive compensation and flexible hours. Donors frequently praise the upgraded equipment and compassionate staff but report challenges, including long wait times, occasional inconsistent professionalism, and communication issues related to deferrals and payment. Privacy concerns and crowd management have also been noted. Preparation and clear communication with staff help ensure a smoother donation experience. Donating plasma here is vital in supporting life-saving therapies for needy patients.